Careers

Make a Smart Career Move to Medi-Quote

With a consistent growth rate year-on-year, we’re always looking out for the right people to join our dedicated, people-oriented team. We place a priority on fostering a positive workplace culture and welcome those committed to continuous professional improvement.

Who You Are

  • A proven problem-solver. You have experience working in professional settings that require you to think critically to resolve issues or find answers.
  • Friendly, outgoing and willing to help. Friends and coworkers know they can turn to you when they need a helping hand, favour or advice.
  • A strong communicator. People rarely ask you to explain what you just said because it’s clear the first time.
  • Detail oriented. You’re the one examining the fine print when everyone else gives up and signs on the dotted line.
  • Technology literate. Things change quickly in tech and you’re always learning. You know your way around Excel, Word, Outlook and SharePoint.
  • Experienced in customer service and sales. We’d prefer your experience is related to insurance, but transferring skills from another sector may work for some positions.
  • A team player. You’re a “do-er” who loves working with others to finish a task. You support the collective vision and are a cheerleader for your team.
  • Tenacious. You don’t give up on a task. Ever.

Who We Are

  • A Canadian insurance brokerage providing custom insurance options for worry-free travelling, health and dental.
  • A workplace that offers competitive compensation, terrific benefits, opportunities for growth and work-life balance.
  • A supportive, collaborative team working in a technologically advanced environment.
    We are dedicated to a happy client base: those who are planning a vacation!
  • A company that’s been around since 1994 that has had steady growth, year over year.
  • A team that doesn’t work evenings or weekends because rest and recreation are what allow us to go that extra mile for clients when we’re in the office.

Positions

Administrators

 

Requirements:

  • Proven customer service and problem-solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;
  • Experience in insurance industry a definite asset

Responsibilities:

  • Monitor and action incoming mail, courier, emails, faxes, and tasks;
  • Gather, organize, file, maintain and scan all paper documentation and file;
  • Prepare all out-going mail and apply postage;
  • Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;
  • Retrieve voicemail messages for direction to the proper party;
  • Process sales into Policies within our Custom Sales Database;
  • Print and send fulfillment documents by mail or email to clients;
  • Process payments from clients by credit card or cheques;
  • Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
  • Maintain office supplies and order as necessary;

Travel Insurance Broker

We are seeking a travel insurance broker with highly skilled inside sales experience to join our growing team.

Requirements:

  • Previous experience in Travel Insurance Sales (Required);
  • Current Accident and Sickness Insurance license an asset;
  • Proven customer service and problem-solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;

Responsibilities:

  • Learn the Travel Insurance Business from the ground up through our tailored training program;
  • Respond to quote requests via telephone, email, in person and website requests in a call-centre environment;
  • Analyze quote details and provide quotes with a high level of customer service to potential clients verbally, in writing, and in person;
  • Provide clients/potential clients with the appropriate products and information in accordance with company standards;
  • Inform and disclose all pertinent details of corporate products and process;
  • Provide quality customer service to clients requesting policy changes;
  • Confidently deal with client claims issues to ensure prompt resolution for the client;
  • Maintain Continuing Education licensing requirements and keep up to date on industry developments through training courses, seminars or publications;
  • Expand your knowledge of products to become a Senior Broker by learning to sell Trip Cancellation insurance, Visitors to Canada, Students coverage, Health & Dental, Expatriate insurance;
  • Support completion of Broker projects during the slow season;

Are You A Good Fit?

We’re always on the lookout qualified people who share our values. If you think you’re a good fit, we’d love to meet you! Forward your resumé and salary expectations to hr@mediquote.ca. We thank all who apply; however, only those selected for an interview will be contacted.

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