I'd like to pass on to Medi-Quote an endorsement from my wife and myself for the services of GMS as a trip cancellation insurer. My wife and I were scheduled to take a trip to Israel in January 2017 and two weeks before we were to leave she fell on ice and broke her arm, requiring surgery and thus cancellation of the trip
Good News Club
It is due to the wonderful help from Lori and staff at Mediquote that I got assistance in paying the hospital bill in full. Manulife declined my claim for a hospital visit last December plus cancelled my policy. They said that I was taking more than two blood pressure medications. I contacted Lori, who then put me in touch with Stephen Zatylny in Ottawa who is CEO of Penfield insurance. After two to three weeks he and his assistant Crystal informed me that they had come to an agreement with the hospital.
Last winter, while in Mesa, AZ, I had stomach pains never before experienced, so I notified the insurance company, got confirmation, and went to the hospital.
It was found that it was simply a stomach cramp, possibly from food or the flu, and the pain disappeared soon after arriving at the hospital.
The hospital staff recommended an EKG and blood test which confirmed the diagnosis. After a 2 to 3 hospital hour visit I went back to our condo in good health.
Our Medi-Quote Story
Our story begins in September of 2012. My husband had a serious paralyzing stroke and was rushed to the hospital, was treated, recovered remarkably and was released less than 48 hours later. It was a very scary near death experience but with wonder drugs he had a full recovery.
My wife and I recently had to cancel a trip we planned for a year as she broke her foot and under Doctors orders she couldn't bare weight.
We immediately contacted Pam at Medi-Quote who gave us the phone number for the insurance company's claim office.
The individual who answered the phone at the insurance company was sympathetic to our dilemma. He then took the pertinent information from us without being intrusive. Upon receiving the required information, he gave us claim numbers and arranged for us to get claim forms.
The following story was sent to us from a client after we had put out a call for positive stories about travel insurance in our annual newsletter. While positive stories about travel insurance are not uncommon, they aren't likely to end up on the evening news. Usually we only hear about times that things go wrong. We'd like to change this imbalance by sharing positive stories through the Good News Club. This story involves the type of accident that could happen to anybody, and gives us a glimpse into what it's like when travel insurance has your back.
There are a lot of negative stories in the media about travel insurance, but there seems to be a disconnect between what people hear in the media and the positive experiences that a vast majority of people actually have. We'd like to change that by sharing good news stories about travel insurance with the travelling public. That's why we are creating the Good News Club.