We're Always Expanding...


Since 1994, Medi-Quote Insurance Brokers has been providing travel insurance to Canadians as an independent travel insurance brokerage firm with offices in Calgary and Winnipeg. If you are a detailed oriented, process driven management professional and administrator who thrives in a fun, entrepreneurial, technology focused environment, we’d like to hear from you.


Why work at Medi-Quote Insurance Brokers?

  • Competitive compensation, great benefits, opportunity for growth and work-life balance
  • Fantastic collaborative team environment working in a technologically advanced environment
  • The happiest kind of client base to deal with: customers who’ve already planned a vacation!
  • Job security: our company has been growing at a rate of 25% year on year
  • No evenings or weekends
  • Room for advancement for the right person

Positions


ADMINISTRATORS

We are seeking a highly skilled Administrative Professional to join our growing team.

Responsibilities:

  • Monitor and action incoming mail, courier, emails, faxes, and tasks;
  • Gather, organize, file, maintain and scan all paper documentation and file;
  • Prepare all out-going mail and apply postage;
  • Answer in-coming calls from clients directed to the Administrators to be redirected or deal with basic inquiries and requests for appointments;
  • Retrieve voicemail messages for direction to the proper party;
  • Process sales into Policies within the SMQ System; Print and send fulfillment documents by mail or email to clients;
  • Process payments from clients by credit card or cheques;
  • Take weekly inventory of product fulfillment materials and print or order items which require replenishing;
  • Maintain office supplies and order as necessary;

Requirements:

  • Proven customer service and problem solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;
  • Experience in insurance industry a definite asset

TRAVEL INSURANCE BROKER

We are seeking a travel insurance broker with highly skilled Inside Sales experience to join our growing team.

Responsibilities:

  • Learn the Travel Insurance Business from the ground up through our tailored training program;
  • Respond to quote requests via telephone, email, in person and website requests in a call-centre environment;
  • Analyze quote details and provide quotes with a high level of customer service to potential clients verbally, in writing, and in person;
  • Provide clients/potential clients with the appropriate products and information in accordance with company standards;
  • Inform and disclose all pertinent details of corporate products and process;
  • Provide quality customer service to clients requesting policy changes;
  • Confidently deal with client claims issues to ensure prompt resolution for the client;
  • Maintain Continuing Education licensing requirements and keep up to date on industry developments through training courses, seminars or publications;
  • Expand your knowledge of products to become a Senior Broker by learning to sell Trip Cancellation insurance, Visitors to Canada, Students coverage, Health and Dental, Expatriate insurance;
  • Support completion of Broker projects during slow season;

Requirements:

  • Previous experience in Travel Insurance Sales (Required)
  • Current Accident and Sickness Insurance license an asset;
  • Proven customer service and problem solving skills;
  • Above average oral and written communication skills with relentless attention to detail;
  • Proficient in Excel, Word, Outlook, (SharePoint an asset);
  • 3-5 years of customer service focus with the highest standards;

Forward resume and salary expectations in confidence to: hr@mediquote.ca

We thank all respondents, however only those selected for an interview will be contacted.