Medi-Quote Blog

Q. How long have you been with Medi-Quote Insurance Brokers?
A. Since April 2011

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. I worked at 2 call centers in various role mostly in workforce management

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. Helping People

Q. What is your hometown?
A. Winnipeg/East St Paul

Q. What are your hobbies or favourite pastimes?
A. Watching Hockey and Football, playing video games, watching movies, Sleeping and eating

Q. What is your favourite vacation destination?
A. Vancouver

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. Yes multiple, where clients have thanked me for making a the process of getting coverage easy while still giveing them peace of mind.

Q. Which of our core values do you identify with the most?
A. Always consider the perpective of others

Q. Which of our Value Propositions do you think is most important?
A. Educate

Q. How long have you been with Medi-Quote Insurance Brokers?
A. Over ten years

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Hotel Management

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. Management, co-workers, clients and selling travel medical insurance

Q. What is your hometown?
A. Calgary

Q. What are your hobbies or favourite pastimes?
A. Camping and hanging out with my family, bike ride

Q. What is your favourite vacation destination?
A. Hawaii

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. One client, who is 89 years old always tells me the most interesting stories when she comes in to see me she was a school teacher and I look forward to see her each time she comes in.

Q. Which of our core values do you identify with the most?
A. Having Fun-Unleash my Creativity and be Entrepreneurial

Q. Which of our Value Propositions do you think is most important?
A. All of them

Q. How long have you been with Medi-Quote Insurance Brokers?
A. Since April 2012

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Employed within the Travel industry / Travel Consultant & Group Sales since 2000

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. Great Staff - Team Environment

Q. What is your hometown?
A. Winnipeg

Q. What are your hobbies or favourite pastimes?
A. Sports and Travel of course

Q. What is your favourite vacation destination?
A. Puerto Vallarta Mexico and New Zealand

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. I have a couple of clients that have visited me several times already - I always enjoy the in person appointments

Q. Which of our core values do you identify with the most?
A. Postitive Team / Value to Clients & Parners

Q. Which of our Value Propositions do you think is most important?
A. Educate our clients  

Q. How long have you been with Medi-Quote Insurance Brokers?
A. Started June 4, 2010

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Admin Assistant - Aviation Museum Admin Assistan - Manitoba Wildlife Federation Commercial & Property Insurance with HED Insurance Group - 4 years

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. The People - both clients and staff alike. The people I work with are amazing in that we all look out for each other. The clients are wonderful and can present new challenges and offer a laugh as well.

Q. What is your hometown?
A. Farm girl from Saskatchewan - Humboldt area.

Q. What are your hobbies or favourite pastimes?
A. Photography

Q. What is your favourite vacation destination?
A. I have only really been on 1 true vacation - Churchill MB to see the polar bears. It was an AMAZING experience.

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. The most rewarding moment was when I was able to help a client appeal a denied claim and the insurance company reversed their decision. My client was facing a $30,000 for medical tests for a possible heart attack. (Fortunately it turned out to be a pulled muscle and pinched nerve.) However, the insurance company discovered he had answered a question incorrectly on his application form. They called our office and I answered the call. In the appeal letter he was able to show that even though he had received a prescription, it had never been filled and therefore he forgot about it. He stated he would have paid the increase in premium without any problem. I celebrated with them when they received news of the reversal!

Q. Which of our core values do you identify with the most?
A. Build a Positive Team and Family Spirit, Deliver Value to our Clients & Partners, Always Consider the Perspective of Others

Q. Which of our Value Propositions do you think is most important?
A. TRACK - Tracking the Medical History to prevent denied claims EDUCATE - to ensure clients understand the application and ultimately their policy wordings.

Q. How long have you been with Medi-Quote Insurance Brokers?
A. 3 years, 9 months as of July 15

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Worked as an Executive Assistant

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. Working with seniors

Q. What is your hometown?
A. Toronto

Q. What are your hobbies or favourite pastimes?
A. cross stitch, reading, walking, family time, love being outside for any reason especially in the summer

Q. What is your favourite vacation destination?
A. Don't have one...Only pre requisite is beach and water and warm temperatures

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. Yes I remember helping clients with a claim but it was more than that. She sat in my office shaking and I believe that I helped her more than just getting the claim paid. I helped her emotionally through as well. She was terrifeid to return to the US but they did end up going last year. It was super rewarding to be able to reach out and help them.

Q. Which of our core values do you identify with the most?
A. "Build a positive team and family spirit"

Q. Which of our Value Propositions do you think is most important?
A. Mitigate--not sure if i would use the phrase"most important"

  

Q. How long have you been with Medi-Quote Insurance Brokers?
A. 1 year

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Truck Driver, Before that I was still living in England and worked for the biggest insurance company in Britain.

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. The staff

Q. What is your hometown?
A. Manchester, England

Q. What are your hobbies or favourite pastimes?
A. Fishing, Swimming, Scuba diving, Poker, Music, Darts, Pool and BBQ

Q. What is your favourite vacation destination?
A. Orlando, Florida

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. When a client called back with a list of questions she had made up just to listen to my accent.

Q. Which of our core values do you identify with the most?
A. Have fun

Q. Which of our Value Propositions do you think is most important?
A. Track

Q. How long have you been with Medi-Quote Insurance Brokers?
A. More than 8 years 

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Worked at a Travel Insurance Company

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. How we treat our customers

Q. What is your hometown?
A. Saskatoon, Saskatchewan

Q. What are your hobbies or favourite pastimes?
A. Biking, spending time with family.

Q. What is your favourite vacation destination?
A. Europe

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. I love going to Arizona each year and chatting with clients when there are no time constraints.

Q. Which of our core values do you identify with the most?
A. Integrity. Very important.

Q. Which of our Value Propositions do you think is most important?
A. Mitigate. People don't realize it, but this is very important.

Q. How long have you been with Medi-Quote Insurance Brokers?
A. Since November 2009, Brokering since July 2010.

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Prior to moving to Canada, I was a Cinema Sound and Projection Technician and Cinema Manager, spent about ten years doing those two roles in the UK. Learned a lot about customer service and working behind the scenes in a very hectic environment, and human resources for a large team.

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. The people! The clients and the staff are the friendliest I've ever worked with.

Q. What is your hometown?
A. East Kilbride in Scotland, just outside of Glasgow.

Q. What are your hobbies or favourite pastimes?
A. Reading, mostly garbage, and one of the few people that still collects cds and records rather than downloading them.

Q. What is your favourite vacation destination?
A. Marseilles in the south of France.

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. The first time I helped a client get a denied claim turned around and paid. That's when our clients really see what we do as Brokers beyond our normal sales process.

Q. Which of our core values do you identify with the most?
A. Expect and Embrace Challenges - this absolutely sums up the roles at MQIB, we do like to challenge the team!

Q. Which of our Value Propositions do you think is most important?
A. Education - we do go further than the competition when it comes to going over the coverage with clients, we don't just take the money and run - we ensure that when you book a policy with us you know the restrictions or exclusions as well as the benefits, although we do try to find the least amount of exclusions for each client.

Q. How long have you been with Medi-Quote Insurance Brokers?
A. Just over 5 years

Q. What did you do before working at Medi-Quote Insurance Brokers?
A. Home Child Care Provider

Q. What is your favourite thing about working at Medi-Quote Insurance Brokers?
A. Speaking with the clients and helping them understand travel insurance

Q. What is your hometown?
A. Winkler Manitoba

Q. What are your hobbies or favourite pastimes?
A. Reading, Cross Stitiching and Cooking

Q. What is your favourite vacation destination?
A. The Whitshell in Manitoba

Q. Do you have a positive memorable client moment at Medi-Quote Insurance Brokers?
A. I think my most memorable moment came last year when the most difficult client we have told me he was impressed by how confident I am in my knowledge and my role as a broker since he first started coming into the office 4 years ago to purchase.

Q. Which of our core values do you identify with the most?
A. Build a Positive Team and Family Spirit

Q. Which of our Value Propositions do you think is most important?
A. Educating our clients

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