Medi-Quote Blog

"Very fast efficient service. We had our insurance quote and medical insurance purchased within an hour." - Brenda

"As usual; courteous, efficient service! It is such a pleasure to do business with people who understand your needs." - Roger S

"Service was great, and affordable" - Gary Green

"The rep was courteous, quick to catch on to our health concerns, knowledgeable about available options, and made compelling recommendations." - Bill Derksen

"Brokers are always helpful and efficient. Service is quick and complete. Totally satisfied." - Bill Weston

"Medi-Quote beat Medipac by $2600 for me with my health issues. I feel Medipac tried to gouge a faithful customer!" - Anonymous

"My coverage was complicated this year and was very pleased with the service that I received." - Linda Finley

"Thanks for taking good care of us and finding the best insurance for our needs." - Evelyn Neufeld

"We have been very happy with our dealings with Medi-Quote and feel confident when we travel that we have the best possible coverage for our needs." - Shelley & Don B.

"Agent Sandy Bissett was recommended to me by a friend and within minutes of our meeting, I knew why! I presented her with my health issues, my trip dates/details and in no time I had excellent coverage and at a very reasonable price. I travel a lot and quite frankly, dread purchasing travel insurance with all the fine print, pre-existing/stability lingo, worry that I will give the wrong answer, etc., etc. I found Sandy to be very well informed, walked me through the purchase to find the appropriate policy from Medi-Quote's excellent range of products." - Audrey Hawkins

"Once again we received professional advice & service from friendly staff." - G. Roger

"This is our fifth winter using Medi-Quote. Staff are always friendly, efficient and knowledgable. No hesitation in recommending them." - Barb H.

"Medi-Quote has always made it very easy & pleasant to obtain travel insurance. I have never needed to make a claim, thank God, though." - Gwen Miller

"Each person that I have spoken to or dealt with at Medi-quote in the past 3 years has been knowledgeable, polite and extremely helpful. They have gone "over and above" to make sure that even normally hard-to-ensure persons get proper medical travel insurance." - Anonymous

"Professional, prompt service." - M&M

"We Are New Clients To Medi-Quote Insurance And We Received Excellent Service! Hats Off To Sherry Who Handled The Bulk Of Our Questions!" - James & Myrna Gunn 

"Was given great and efficient service" - Glen and Denise Pancoe 

"Both ladies that I spoke to were very friendly, helpful in determining what kind of travel health insurance I needed to ensure that I had the right coverage. All of the dealings were handled on the phone or on-line so that was a time-saver as well." - Louise Moore

"Great service they are very good at making sure they help with the questions. You feel that you are taken care of we feel save to be travel free." - Luc Vanwynsberghe

"Very prompt service, friendly staff and professional" - Anonymous

"We have been dealing with Medi-Quote for about 15 years and are more than happy with them. I’ve had two claims in that time and both were handled well. Shirley has wonderful patience in answering my questions and effecting changes when required. We always feel confident that we have the best coverage for our situation. Thanks to the whole team." -  W & E Beck

"Health Insurance questions are sometimes confusing. It's great to be able to talk to someone who knows the answers to your questions and exactly what you are talking about. They give accurate results fast and with no hassle." R. Burgess

"The agent was good because she asked important questions about our health. Also looked for best insurance company that covered our situation." - Mary Anne

"Knowledgeable and friendly sales staff. Great people to deal with. Printed explanations sometimes confusing." - Anonymous

"We are very happy with Medi-Quote Insurance Brokers. They have great people working for them. Thanks to all of you." - Wendy Holenski

"You have our records on file, and it is so convenient when we need that couple of days insurance to pop over the border for shopping. You were so quick at putting this into practise. Thanks so much- again!" - Jean

"Thorough and informative. Gives you the best rate for your health insurance." - Anonymous

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Your firm was recommended to me by my partner's father, who is a satisfied customer and who pointed out the value of having a broker go to bat for the insured if a claim must be made while travelling. I was impressed with the speed and focus of your attention to my request, and already have the Medi-Quote card in my wallet as instructed. Money well spent for a certain peace of mind. Fingers crossed I will never need to make a health claim while travelling. - Joan in Alberta

All of our dealings with the Medi-Quote Insurance brokers have been pleasant and helpful. Our questions have always been answered, and they have reminded me a time or two of a medical issue that I have forgotten. Good job, Medi-Quote!! Lin Brian

Employees were fantastic, very knowledgeable, very personable. Answered all our questions, raised some we didn't even think to ask. - Anonymous

The service was quick and easy, when ever I had questions they were ready to help with anything. The broker I worked with was patient, kind and always very helpful. I was nervous about dealing with insurance stuff for the first time but Medi-Quote insurance made the whole process a breeze - Brook

I have always been happy to deal with anyone I talk with at Med-Quote. Everyone is very efficient by providing me with what I need quickly. I can trust I am getting the best coverage possible at the best premiums. – Leona Schaal

We have been very satisfied with the Service provided by Mediquote. We were one of their first clients and have found the Coverage and cost have been more than competitive through the years. Knowing this, we do not shop around for other quotes. – Dwayne Thompson

Working with Medi Quote over the past two years has been a great experience. They are knowledgeable, patient, and caring and ultimately find the best fit for your situation. I highly recommend them - Anonymous

I have used Medi-Quote a few times and each time I call I get the friendliest person who is so helpful and efficient. All my questions get answered and my email comes within the day. Thank you. - Silvia

I have always had such great service with medi quote. The information is excellent and the customer service is awesome. - Lenora

The staff in Winnipeg are awesome. They are knowledgeable, professional and pleasant. They look after our needs right away and always look for what is best suited to you. - Donna Radomski

Asked to have a quote to extend a policy. Information and quote was ready within 24 hours! Really helpful. Archdiocese of Saint Boniface

Extremely helpful in completing questionnaire.Our first time purchasing travel insurance from Medi Quote. - Anonymous

I would recommend these insurance brokers anytime - Brian V

I have been going on 2 trips a year, for the past 15 years, jumping around from one insurance company to another, for single trip insurance. Most times I had no idea what I was actually covered for. I just came across Medi-Quote, online, and gave them a try. I am thrilled with the service I got, including the fact that the recommended policy was reasonably priced, and that the coverage was explained in plain English, as opposed to "legalese". I would strongly recommend them to everyone!! - Anonymous

I am always impressed with your agents and how friendly and knowledgeable they are. The service is always prompt. - Pauline

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"The company is one of the best around! They give excellent service and when they say they will call back within 24 hours - they do!!! Have been with them for a few years now and are competitive with other companies but with better service. Reps are friendly, courteous and knowledgeable!" - SRCharlton

"I've been telling all of my snowbird friends to contact Medi-Quote before buying supplememtal travel insurance. Service is excellent and the website is very user-friendly." - Fred Pratt, Winnipeg

"I find their staff to be pleasant, courteous and very professional. I have gone to Medi-Quote several times for quotes and have gotten quick and informative responses and prices. I have not had to use the services provided "thank God" but I do like their business approach" - Richard Marion

 "An easy 5 stars. Prompt, friendly consultation, fast service and worked hard to get us the best deal." - Anonymous

"Professional, knowledgeable and friendly. Have looked after our requirements relative to age and medical history for six years." - Linda & Stewart Paterson

"Was very impressed on the feedback from your representatives. Very prompt, I'm a first time user, I will be back. Thx." - Anonymous

"Excellent company to use for your travel insurance. As they are brokers, they find the best travel insurance that is suited to your needs." - Anonymous

"The agents I spoke to on the phone were so helpful in finding the best insurance for my husband and myself" - Anonymous

"I was dealing with Pam and she was so clear and concise and accurate for me. She was very informative and cheerful to deal with." - Anonymous

"All your employees are the finest on the planet." Carl and Iris Tillson

"We have used Med-Quote insurance brokers for many years. They are friendly, helpful, and find us the best travel insurance at a reasonable cost" - Donna

"We have always had great service from Medi Quote,luckily we have not had to make use of it but feel confident in what are Brokers have help us setup." - Kathy Peterson

"Both my wife and I were very pleased with the prompt and efficient level of service received." - Brian and Barb G

"Makes getting travel/medical insurance an easy, efficient experience. They do the shopping and all we have to do is decide yes or no and complete a short medical questionaire...easy peasy!" Anonymous

"Once you get your medical history into Medical-Quote's system purchasing new insurance is a breeze especially if your medical condition has not changed since your last purchase." - Bob Jacobson

"Very helpful and received our confirmation of travel insurance in two days. Everything was done by phone and email." - Tracy K

"The Medi-Quote brokers I dealt with were always pleasant and helpful no matter how many times I called with questions or computer problems." - Anonymous

"Fantastic Service. Everyone is polite, courteous and very knowledgeable about the policies. It is great to be able to talk to someone when you have concerns and questions. Excellent" - Jean Bresee

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I'd like to pass on to Medi-Quote an endorsement from my wife and myself for the services of GMS as a trip cancellation insurer. My wife and I were scheduled to take a trip to Israel in January 2017 and two weeks before we were to leave she fell on ice and broke her arm, requiring surgery and thus cancellation of the trip

We had taken trip cancellation insurance through GMS. After I gathered the required information to submit a claim, I mailed my package on March 2nd, and they approved the claim, printed the cheque and mailed it by March 8th. Not only that, but they took my word for the amount of refund we are to get from the airline (which has been credited back to our credit card) and I did not need to send proof of the amount to GMS.

We are very impressed with the service of GMS and will certainly be pleased to use them again when we need trip insurance. 

 

To see the final contest results and all of the photos click here.

Our grand prize winner is:

East Cape RV Park. Los Barrilies, Sur California Baja submitted by Myron S. Congratulations!

The Grand prize winner will receive a $200 USD Visa Gift Card, plus some other great prizes from Manulife including an electric toothbrush, some headphones and a bluetooth speaker. The winner will also get loads of goodies from Med-Quote to hand out at their park.

The Runner up is:

Mountain View Mobile Park, Apache Junction AZ submitted by Elizabeth N!

The Runner up prize winner will receive a $100 USD Visa Gift Card,  as well as a set of headphones and a bluetooth speaker from Manulife.

The 4 honourable mention winners are:

  • Outdoor Resort - Cathedral City CA submitted by Trish H.
  • Superstition Buttes, 301 S. signal Butte, Apache Junction, Az submitted by Vicki S.
  • Westwind RV & Golf Resort, Yuma AZ submitted by Debbie D.
  • Westwind Golf & RV. Yuma AZ submitted by Pat V.

4 honourable mentions will receive $50 USD Visa Gift cards

 

Grand prize winner of best snowbird RV park

 

 

 

 

It is due to the wonderful help from Lori and staff at Mediquote that I got assistance in paying the hospital bill in full. Manulife declined my claim for a hospital visit last December plus cancelled my policy. They said that I was taking more than two blood pressure medications. I contacted Lori, who then put me in touch with Stephen Zatylny in Ottawa who is CEO of Penfield insurance. After two to three weeks he and his assistant Crystal informed me that they had come to an agreement with the hospital. I cannot thank these people enough for the assistance and encouragement to get this cleared up for me. They saved us a lot of money. The hospital bill for three days alone was over $22,000 US. Lori at Mediquote insurance then found me another insurance company to cover me for the rest of the season.

Thank-you again.

I have now received confirmation that the account to the hospital paid in full.

Name withheld

We are very sorry to clients who called us over Christmas break and did not receive a response. Our voicemail was not changed to reflect that our office was closed on December 26th and December 27th. We are doing our best to promptly call back everyone who left voicemail messages since Friday.

 

 

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Last winter, while in Mesa, AZ,  I had stomach pains never before experienced, so I notified the insurance company, got confirmation, and went to the hospital.

It was found that it was simply a stomach cramp, possibly from food or the flu, and the pain disappeared soon after arriving at the hospital.

The hospital staff recommended an EKG and blood test which confirmed the diagnosis.  After a 2 to 3 hospital hour visit I went back to our condo in good health.

The hospital bill was around $3,400US, but my insurance company denied the claim siting non-disclosure of a pre-existing condition.  I had answered “No” to “… a vascular condition”, but I had a prescription for compression stockings for a varicose vein recorded in my medical records.

Medi-Quote took the initiative and further researched the issue and found that at the time that I applied for coverage, the insurance company did not consider varicose veins as a reportable vascular condition. It was later in the year that they changed their policy. 

My claim was then allowed and paid for by my insurance.

The emphasis of this story is that people should choose carefully when selecting an insurance broker, and solicit their assistance in person or while on the phone when completing their health questionnaire and fully understand the policy wording.

Thank you Medi-Quote; I recommend you to everyone I know.

Best wishes for the Season,

Bill M

Our Medi-Quote Story

Our story begins in September of 2012. My husband had a serious paralyzing stroke and was rushed to the hospital, was treated, recovered remarkably and was released less than 48 hours later. It was a very scary near death experience but with wonder drugs he had a full recovery.

We have a home in Phoenix and the thought of travelling without medical insurance was a risk we would not take. We personally knew of a couple that had an emergency heart surgery incident while travelling through USA and their story was horrifying. They thought they had insurance, but found out that they had a medical bill of over $100,000.00 to pay. We purchased our travel insurance from Medi-Quote and they were willing to accept all our medical information and reassured us of medical coverage knowing the details of my husband's experience.

We went back to Phoenix in November and on December 26th my husband got out of bed in the morning and we knew something was seriously wrong. Within minutes we determined these were the symptoms of another stroke. I phoned the assistance company on our wallet cards and they gave me instructions to seek medical help immediately.  I drove him to the nearest emergency hospital within 15 minutes and he was taken in and assessed. About 20 minutes later the staff informed me they needed to fly him to downtown Phoenix to the heart and stroke specialists.

I felt so alone, not knowing where he was going and how to take care of all the details for the moment. Within minutes the medical staff was in touch with assistance company and I was assured all was taken care of. I found my husband later in the day at St Joseph's hospital in downtown Phoenix, his condition had stabilized and was going through a series of tests. Our concern was again the cost of all this, but the hospital assured us they were in touch with the insurance company and all was well. 

My husband was released on a Saturday after only two days. On Monday morning a phone call came from the insurance company. We were expecting we would have to leave for Canada and now we knew we had 48 hours to be on our way. We were offered plane tickets and transfers to get home and were offered to have our vehicle shipped home. We chose to drive, but were told to keep track of all receipts of meals, gas and hotels and out of pocket medical prescriptions. We were reimbursed within a few weeks, very generously. 

When we saw the copies of the medical bills from Phoenix and the medical helicopter ride we were so grateful to have purchased from Medi-Quote after having saved many thousands of dollars.
     
When back in Canada, our medical doctor discovered that the strokes were caused by a heart problem that was corrected by surgery shortly after our return.

We appreciated the interest and concern and the manner in which our situation was handled by Medi-Quote and the insurance provider.

L. Heringer

My wife and I recently had to cancel a trip we planned for a year as she broke her foot and under Doctors orders she couldn't bare weight.

We immediately contacted  Pam at Medi-Quote who gave us the phone number for the insurance company's claim office.

The individual who answered the phone at the insurance company was sympathetic to our dilemma. He then took the pertinent information from us without being intrusive. Upon receiving the required information, he gave us claim numbers and arranged for us to get claim forms.

We completed the forms, had some medical form completed by my wife's attending physician and sent them in with relevant documents with respect to the money that the cancellation cost us.

This morning my wife asked when do you think we will hear from the insurance company, expecting them to ask for more information in order to delay our claim. She was a bit pessimistic based on problems others had in making insurance claims. I laughed at her skepticism and told her to stop worrying and that it was to early for a review of our claim to be completed.

Guess what, when I brought the mail in this morning there was a response from the insurance company. It was payment of our complete claim. All this happened in less then 3 weeks  

Thank you Medi-Quote for placing my insurance with a first class company

 

E. Winters

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